Last Updated: September 12, 2026
This Shipping & Delivery Policy applies to orders placed through www.innoways.shop, operated by Innovative Trading (Proprietorship) under the brand Innoways.
- Order Processing
Orders are generally processed after successful payment confirmation.
Orders placed on Sundays or public holidays may be processed on the next business day.
Processing times may vary during sales, promotional periods, holidays, or periods of unusually high order volume.
- Delivery
We currently deliver products across serviceable locations in India.
Estimated delivery timelines may vary depending on the customer’s location, PIN code, courier availability, weather conditions, public holidays, and other circumstances beyond our reasonable control.
The estimated delivery time displayed at checkout or communicated with the order should be treated as an estimate rather than an unconditional guarantee.
- Shipping Charges
Applicable shipping charges, if any, will be displayed at checkout before the order is placed.
Any free-shipping offer will be subject to the terms displayed with the applicable offer.
- Cash on Delivery
Cash on Delivery (COD) may be available for eligible locations and orders.
COD availability may depend on the delivery PIN code, order value, courier service, and other operational conditions.
Customers placing COD orders must provide a valid phone number and accurate delivery address.
Repeated refusal, non-acceptance, or misuse of COD orders may result in COD restrictions on future orders.
- Incorrect Address
Customers are responsible for providing an accurate and complete shipping address, including:
- Full name.
- Flat/house number.
- Building/street.
- Area/locality.
- City.
- State.
- PIN code.
- Valid contact number.
Innoways is not responsible for delivery failure caused by incorrect or incomplete information supplied by the customer.
Additional shipping charges may apply if re-delivery is required because of an incorrect address or failed delivery attributable to the customer.
- Delivery Delays
Courier delays can occur due to weather, transportation issues, public holidays, operational disruptions, remote delivery locations, government restrictions, or other circumstances beyond our reasonable control.
If your order is significantly delayed, please contact us at admin@innoways.shop with your order number.
- Damaged Package
If the package appears visibly damaged at the time of delivery, customers are encouraged to photograph or record the package and contact us as soon as possible.
For products that are damaged or incorrect, please follow our Refund & Return Policy.
- Undelivered or Returned Shipments
If an order is returned to us because of an incorrect address, refusal to accept delivery, repeated failed delivery attempts, or customer unavailability, additional shipping charges may apply for re-delivery where applicable.
Any refund for a returned shipment will be handled according to our Refund & Return Policy and applicable law.
Contact
Innovative Trading
Brand: Innoways
Proprietor: Mangesh Vishram Govekar
Email: admin@innoways.shop
Address:
Flat No. 205, Shah Building,
Old Post Office Building, Phadke Road,
Dombivli East, Thane,
Maharashtra – 421201, India.
Store Address
Innoways Trading
Shop No 8, Sankalp Residancy, Plot No 43, Sec 19, Kamothe – 410209
Mobile – 9594639555